There is no significant difference between the level of male and female satisfaction with the service.
There is no significant relationship between managerial level and support of the new budget.
Pointers on how to write questionnaire items There are many different ways to design the questions for a survey.
The problem is how can we check the validity of the survey?
It is perhaps more important to ask questions that involve decision making criteria.
Business research usually seeks to answer one or more testable research questions.
When we ask questions like this, it's important to establish a decision making guideline before doing the survey.
It doesn't matter if it's survey for program evaluation, government, health care, education, or a nonprofit agency. Once you know the rules for designing questionnaires, you can create any kind of customer satisfaction survey or employee opinion survey. The process of goal definition begins by down the broad and general goals of the study.
As the process continues, the goals become more clearly defined and the research issues are narrowed.
The result of a statistical test will enable you to either 1) reject the null hypothesis, or 2) fail to reject the null hypothesis. When you say that you "reject the null hypothesis", it means that you are reasonably certain that the null hypothesis is wrong.
When you say that you "fail to reject the null hypothesis", it means that you do not have enough evidence to claim that the null hypothesis is wrong.