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Trend client server security agent not updating

Mobile device security has the following features: The Worry-Free Business Security Standard solution consists of an on-premise server (Security Server) and desktop protection software (Security Agent).

The Worry-Free Business Security Advanced solution consists of two components hosted/offsite email protection service (Trend Micro Hosted Email Security) and on-premise server (Security Server), desktop(Security Agent), and email protection (Messaging Security Agent) software.

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Security Agent Deployment, Upgrade, and Usage Note: For details about installation limitations on certain operating systems, see the Help topic: A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only.Solution 4: [Hotfix: 3290] This hotfix ensures that the Worry-Free Business Security Server management console displays the "Edit settings" quick link correctly.Issue 5: Users cannot redeploy the Worry-Free Security Agents using Group Policy Object (GPO) after uninstalling the Security Agents from the control panel.Increased Behavior Monitoring Protection Worry-Free Business Security now enables the following behavior monitoring features by default: SHA-2 Support Worry-Free Business Security now supports certificates signed with SHA-2.Back to top Resolved Known Issues WFBS 9.0 SP3 resolves the following product issues: Issue 1: The Trend Micro Messaging Security Agent disappears from the client tree on the Worry-Free Business Security Server management console when users reinstall the Messaging Security Agent after upgrading to Worry-Free Business Security 9.0 Service Pack 2.After this hotfix is applied, Worry-Free Business Security opens the MSA web console on a new Internet Explorer tab.Back to top What's New in WFBS 9.0 Service Pack 2 Windows 10 Support Worry-Free Business Security now supports Security Agent installation on Windows 10. March 2016 Trend Micro Worry-Free Business Security Version 9.0 Service Pack 3 This readme file is current as of the date above.However, all customers are advised to check Trend Micro's website for documentation updates at After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees.You can contact Trend Micro via fax, phone, and email, or visit us at

36 comments

  1. Dec 15, 2016 Updating clients Trend Micro. Try reinstalling the agent. Uncheck the Clients can update components but not upgrade the client program or deploy hot.

  2. I'm a bit puzzled with how I'm supposed to keep Trend Micro Worry Free Business Security. Updating Trend Micro Worry Free Business. agent version is not.

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